Your personal assistant for your logistics team.
Collect shipment exceptions, missing paperwork and customer updates into one useful view before another round of calls.
Your tools. Your context. A little more breathing room.
What could you hand to Sokko?
Pick an example. See the request, the tools, and an illustrative result.
Shipment exceptions
You ask
Summarise exceptions from the latest authorised shipment export.
Example toolset
- Google Sheets
- Gmail
- Google Drive
The result, with SokkoShipment exceptions
Two shipments have no recorded delivery scan.
One address clarification is still open.
The report includes the export time and does not describe missing scans as confirmed losses.
Example only. Results depend on your connected tools, information, and permissions.
Missing paperwork
You ask
Check the shipment folders against our dispatch-document checklist.
Example toolset
- Google Sheets
- Gmail
- Google Drive
The result, with SokkoMissing paperwork
The packing list is present for shipment L-52.
The commercial invoice is missing.
The checklist asks the responsible coordinator to verify the documents before dispatch.
Example only. Results depend on your connected tools, information, and permissions.
Customer updates
You ask
Draft an update about the delayed shipment using the carrier's latest confirmed message.
Example toolset
- Google Sheets
- Gmail
- Google Drive
The result, with SokkoCustomer updates
The draft states the delay recorded by the carrier.
It includes the latest confirmed status and its timestamp.
A new arrival date is not promised because none was supplied.
Example only. Results depend on your connected tools, information, and permissions.
Work with the tools you know.
These tools illustrate the setup. Connect the services you use, add the right skills, and choose what Sokko can access and do.
Explore the integrationsGoogle Sheets
The records, lists, and reports your team works from.
Gmail
Customer threads, reply drafts, and follow-ups.
Google Drive
Authorised files, client folders, and document checklists.
Start with one task you know too well.
Connect what you use
Choose the tools and skills for the task. Give Sokko access only to the accounts and files it needs.
Show Sokko how you work
Share your approved information, tone of voice, and rules for when a person should take over.
Start with one real task
Ask in plain language, check the result, and refine the instructions before making it part of your routine.
A few things you might be wondering.
Does it provide live tracking for every carrier?
Live tracking depends on the connected carrier and available actions. Reports should show their source and time, with missing or stale information clearly marked.
What do I need to get started?
A Sokko account, access to the tools involved, and clear instructions for the task. Some workflows need additional skills or configuration. Start with a small task and verify the result.
Do I stay in control of what Sokko does?
You choose the connected accounts, available tools, and permissions. Set review steps for actions such as sending replies or publishing changes, and define when Sokko should hand a task to your team.
Are these connected to a real business?
No. These are illustrative examples with sample information. Your results depend on the sources, tools, and permissions configured for your assistant.
