Move a running or paused campaign to the terminal aborted state and stop its executions. Campaign flow is draft -> running <-> paused -> aborted; aborted campaigns cannot resume or be deleted.

Register an OpenAI-compatible custom LLM endpoint with Bolna.

Tool to add a new telephony or voice service provider to your Bolna account. Use when you need to configure API keys for providers like Twilio, Deepgram, or ElevenLabs before creating agents.

Add a DID phone number to a SIP trunk.

Atomically create multiple dispositions linked to one agent.

Purchase an available phone number with a recurring account charge.

Stop one workflow execution before its next external action.

Tool to create a duplicate copy of an existing Bolna voice AI agent. Use when you need to replicate an agent's complete configuration (tasks, prompts, LLM settings, etc.) with a new name.

Tool to create a new Bolna Voice AI agent using the v2 API. Use when you need to set up a new conversational agent from scratch with custom LLM, synthesizer, transcriber, and task configurations. This fills the gap for end-to-end agent setup in workflows starting from an empty account state.

Tool to create a new outbound calling batch by uploading a CSV of contacts to obtain a batch_id. Use real, allocatable E.164 numbers; trial accounts can call only phone numbers verified with Bolna. Follow with BOLNA_SCHEDULE_BATCH_BY_ID to schedule execution.

Create a structured transcript extraction disposition linked to an agent.

Create an extraction category on an agent.

Tool to create a new knowledgebase for Voice AI agents to reference during conversations. Use when you need to provide agents with domain-specific knowledge from PDFs or web URLs. Note: Initially returns status 'processing'; poll or wait for status to become 'processed' before use.

Create a bring-your-own-telephony SIP trunk.

Create an enterprise sub-account with its own concurrency limits and API key.

[DEPRECATED] Attempt to create an agent through Bolna's undocumented template endpoint. Use BOLNA_CREATE_AGENT for current integrations.

Create an empty, unpublished workflow and return its identifier.

Create a draft campaign pinned to a published workflow version.

Permanently delete a Voice AI agent and all associated data including batches, executions, and configurations

Permanently delete a batch campaign by its ID, removing it from the system. This operation cannot be undone.

Delete a custom LLM model and its stored endpoint key from Bolna.

Permanently delete a disposition without changing past call results.

Permanently delete an extraction category and every disposition inside it.

Tool to permanently delete a knowledgebase from your Bolna account. Use when you need to remove an existing RAG knowledgebase that is no longer needed. This operation cannot be undone.

Permanently release a purchased phone number and stop recurring billing.

Permanently delete a SIP trunk and its gateways, IP identifiers, and numbers.

Permanently delete a sub-account and all of its data.

Permanently delete a workflow, its draft, and all published versions.

Permanently delete an empty campaign only while it is draft or scheduled. Running, paused, aborted, and implicit campaigns created by RUN_WORKFLOW cannot be deleted.

Retrieve all batches associated with a specific Bolna Voice AI agent. Returns a comprehensive list of batches with details including batch status (scheduled, created, queued, executed), creation and scheduled times, contact counts, file names, and execution status breakdown. Use this to monitor batch campaigns, track their progress, and manage outbound calling operations for the agent.

[DEPRECATED] Retrieve Voice AI agent details using the v1 API endpoint. Use GET /v2/agent/{agent_id} (retrieve_agent_by_id) instead for current implementations. This action returns agent configuration including name, type, status, tasks, and prompts.

Retrieve all agents configured in your Bolna account Returns a comprehensive list of all voice agents with their configurations including: - Agent metadata (ID, name, type, status) - Task configurations (conversation settings, toolchains) - AI model settings (LLM, transcriber, synthesizer) - Webhook and phone number assignments - System prompts and guardrails This is useful for listing available agents, checking agent configurations, or finding specific agents by their properties.

Retrieve usage and cost breakdowns for every organization sub-account.

Retrieve one disposition, optionally requiring an agent link.

Retrieve detailed information about a specific phone call execution by its ID. Returns comprehensive execution data including conversation transcript, duration, costs (LLM, TTS, STT, network, platform), telephony details (phone numbers, recording URL, provider info), usage metrics (tokens, characters, duration), and extracted structured data. Use this to: - Analyze individual call performance and outcomes - Access conversation transcripts and recordings - Review cost breakdowns and resource usage - Monitor call status and error messages - Retrieve extracted structured data from conversations

Retrieve raw transcriber, LLM, synthesizer, and telephony logs for a call.

Tool to retrieve details of a specific knowledgebase by its ID. Returns complete configuration including processing status, file information, vector ID, and embedding parameters (chunk size, similarity top k, overlapping). Use when you need to check if a knowledgebase has finished processing or to inspect its configuration before using it with an agent.

Retrieve full details of one SIP trunk.

Retrieve one sub-account's usage and cost breakdown for up to 32 days.

Tool to retrieve information about the authenticated user. Use when you need details like name, email, wallet balance, or concurrency limits for the current user.

Retrieve workflow status, live settings, and version history.

Retrieve a campaign with entry-status and validation-error counts.

Get the exact CSV header expected by a campaign's pinned workflow version.

Get aggregate statuses, termination reasons, and per-node funnel counts.

Retrieve a workflow's editable draft definition and revision.

Retrieve one contact's status, node attempts, state, and recent timeline.

Retrieve a specific published workflow version and its full node graph.

Tool to import an existing Bolna voice AI agent by its ID. Use when you need to copy or duplicate an agent configuration, create a new agent from a template, or migrate an agent from another environment.

Tool to retrieve a paginated list of all agents in your Bolna account. Use when you need to fetch agents with optional filtering by user_id or sub_account_id.

List custom LLM models available in the current Bolna account scope.

List account-owned dispositions or dispositions linked to one agent.

List an agent's extraction categories and the dispositions inside each.

Tool to retrieve all knowledgebases from your Bolna account. Use when you need to view available RAG knowledgebases, check their processing status, or find specific knowledgebases by status.

Tool to list all phone numbers associated with your Bolna account. Use when you need to retrieve details of all phone numbers including provider, associated agent, pricing, and rental status.

Retrieve all providers associated with your Bolna account Returns a list of all configured providers including: - Provider IDs (unique identifiers) - Provider names (e.g., API key types) - Masked provider values (secrets) - Creation timestamps (both absolute and human-readable) Use this when you need to view all configured API providers, check provider details, or verify provider setup in your Bolna account.

List SIP trunks, optionally filtered by active status.

List all sub-accounts linked to the organization.

List all phone numbers assigned to a SIP trunk.

List TTS providers and models supported for a language.

List flagged call violations, optionally filtered by status.

List voices for one TTS provider, model, and language, with pagination. The current API requires provider_id, model_id, and language. Legacy user_id and is_api_request inputs are accepted but ignored; responses retain the legacy voices field as an alias of items.

List a campaign's uploaded contacts, including row validation failures.

List and filter the per-contact executions created by a campaign.

List workflow campaigns with filters, sorting, and offset pagination.

List workflow node types and their supported configuration fields.

List account workflows with optional name filtering and offset pagination.

Initiate an outbound phone call using a configured Bolna Voice AI agent. The agent will call the specified recipient and engage in a conversation based on its configured prompt and capabilities.

Partially update a Bolna v2 agent without replacing its full configuration.

Tool to partially update a Voice AI agent using the v1 API endpoint. Use when you need to modify specific agent properties like name, welcome message, webhook URL, synthesizer settings, or system prompts without providing the full configuration. Note: This is a deprecated v1 endpoint; prefer using PATCH /v2/agent/{agent_id} for new implementations.

Move a scheduled or running campaign to paused; only paused campaigns can be resumed, while aborted campaigns are terminal.

Freeze the current valid draft as a new immutable workflow version.

Tool to remove a provider from your Bolna account by its key name. Use when you need to delete a provider configuration that is no longer needed or needs to be replaced.

Remove a phone number and any agent mapping from a SIP trunk.

Rename an existing workflow.

Queue redelivery of a finished workflow execution's original webhook.

Move a paused campaign back to running. Draft or scheduled campaigns must be started, and aborted campaigns cannot be resumed.

Retrieve complete configuration and details for a specific Bolna voice AI agent by its ID. Returns comprehensive agent information including name, type, status, conversation tasks, LLM/synthesizer/transcriber settings, system prompts, webhook configuration, and timestamps. Use this to inspect agent setup before making calls or to verify agent configuration.

Retrieve detailed information about a specific execution (call/conversation) by an agent, including transcript, costs, duration, status, and telephony data

Retrieve all executions for a specific agent with pagination and filtering support. Returns a paginated list of agent execution records including call status, cost breakdown, transcripts, and telephony data.

Retrieve comprehensive details about a specific Bolna batch by its ID. Returns batch metadata including creation time, execution status, scheduled time, contact statistics, and call status breakdown. Use this to monitor batch progress or retrieve information about previously created batch calling campaigns.

Retrieve all executions from a specific batch with pagination support. Returns detailed information about each call execution including conversation metrics, transcripts, costs, and resource usage breakdown (LLM tokens, synthesizer characters, etc.). Use this to monitor batch campaign results and analyze individual call outcomes.

Run one contact through the workflow's latest published version.

Overwrite a workflow draft using revision-based optimistic concurrency.

Schedule a batch to execute at a specific time. After creating a batch with BOLNA_CREATE_BATCH, use this action to set when the batch calls should begin. The batch must exist and be in a schedulable state (e.g., 'created' or 'stopped').

Tool to search for available phone numbers that can be purchased for Bolna Voice agents. Use when you need to find purchasable phone numbers by country or prefix pattern before buying.

Add agent for inbound calls

Move a draft or scheduled campaign to running. It must contain at least one valid pending entry; a campaign whose entries all failed validation cannot start.

Tool to stop all queued or scheduled calls for a specific Voice AI agent. Use when you need to immediately halt all pending calls for an agent.

Stop a running batch by its ID. This halts all queued calls in the batch. Any calls currently in the queue waiting to be executed will be cancelled and will not be processed. Use this when you need to immediately halt a batch campaign that's in progress.

Cancel a queued or scheduled call before it starts.

Submit evidence for a Bolna violation and move it to submitted state.

Run every linked disposition against a transcript. Bolna invokes an LLM, so this can take tens of seconds.

Send a sample terminal execution event to a workflow's saved webhook.

Remove automatic inbound agent routing from a phone number.

Tool to update all settings and configuration of an existing Bolna Voice AI agent using the v2 API. Use when you need to modify an agent's full configuration including LLM settings, synthesizer, transcriber, tasks, prompts, or any other agent property. This performs a complete update (PUT operation).

Partially update a disposition, with optional agent-scoped copy-on-write.

Rename an extraction category and/or change its extraction model.

Partially update a SIP trunk; supplied gateway arrays replace existing arrays.

Partially update an enterprise sub-account's name or concurrency limits.

Apply an RFC 7396 merge patch to a workflow's live settings.

Upload JSON contacts to a draft, scheduled, or running workflow campaign.

Check a saved workflow draft for errors and warnings before publishing.