Sokko
Use Crisp with
Sokko.
Connect Crisp and tell Sokko what to do. It runs the actions you ask for and reacts to what happens. No workflows, no code.
Works with 1,000+ tools · No code required
Actions
Everything Sokko can do in Crisp
Every Crisp action Sokko can run. Ask for one in a sentence and it's done.
Assign Conversation
Assign a conversation to one operator or explicitly remove its current operator assignment.
Get Conversation
Get one conversation's status, assignment, inbox, visitor metadata, unread counts, and latest-message summary.
Get People Profile
Get one customer profile by its Crisp people ID or exact email address.
List Conversation Messages
Return a batch of messages from a conversation, optionally before, after, or around one millisecond timestamp.
List Conversations
List or search workspace conversations with support-focused filters, one page at a time.
List Inboxes
List configured Crisp inboxes and their operator/team membership, one page at a time.
List Operators
List workspace operators and pending members with their IDs, roles, and current availability.
List People Profiles
List or search customer profiles by text, creation date, and sort order, one page at a time.
Move Conversation to Inbox
Move a conversation to a specific Crisp inbox, or remove its inbox categorization when inbox_id is null.
Send Conversation Message
Send a visitor-visible text reply to an existing Crisp conversation immediately; this external communication is irreversible.
Update Conversation Meta
Update support-relevant visitor details, subject, segments, or custom data on a conversation without replacing unspecified fields. Provide at least one field to update.
Update Conversation State
Set a conversation to pending, unresolved, or resolved.
Get connected
Live in your Slack in two minutes.
No workflows to wire up. Turn on the tools you already use, and your agent gets to work.
Add to Slack
1
Add Sokko to Slack
One click from the Slack marketplace. Your whole team gets Sokko at once.
Slack
Slackbot
Discord
Microsoft Teams
Discord Bot
Freshdesk
WhatsApp
Zendesk
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Connect your tools
Sokko works with 1,000+ apps and any MCP server.
Martin
9:53 AM
@Sokko
What can you do with Crisp?
3
Put Sokko to work
@mention Sokko in any channel and it gets going. Minutes, not a weekend.
Questions, answered.
Sokko is an AI assistant that lives in your Slack. Connect your apps, ask for what you need in plain language, and Sokko takes the work off your plate.
Sign up to Sokko, ask Sokko to connect to Crisp, and approve the connection when prompted. From then on you can ask Sokko to do things in Crisp whenever you need.
No. There's nothing to build or configure. You ask Sokko in Slack the same way you'd ask a colleague, and Sokko handles the rest.
Yes. Ask once and tell Sokko when to repeat it, like every Monday at 9am, and it becomes a routine that runs without you.
Read and act on data in Crisp, and trigger workflows when something changes there. Tell Sokko the outcome you want and it handles the rest.
Yes. Sokko connects to 1,000+ apps and any MCP server, so you can ask for tasks that span Crisp and the rest of your stack in a single request.

What will your first agent do?

Create an agent, connect your tools, and give it a task. Free AI models are included to help you get started.