Use Gorgias with
Sokko.
Connect Gorgias and tell Sokko what to do. It runs the actions you ask for and reacts to what happens. No workflows, no code.
Works with 1,000+ tools · No code required
Actions
Everything Sokko can do in Gorgias
Every Gorgias action Sokko can run. Ask for one in a sentence and it's done.
Add Ticket Tags
Adds tags to a ticket in Gorgias.
Create Account Setting
Creates a new account setting in Gorgias.
Create Customer
Creates a new customer in Gorgias.
Create Macro
Creates a reusable response macro and its ticket actions. Reference: https://developers.gorgias.com/reference/create-macro
Create Rule
Create a JavaScript automation rule in Gorgias.
Create Team
Creates a new team in Gorgias.
Create Ticket
Creates a new ticket in Gorgias.
Create View
Create a saved ticket-list view in Gorgias.
Delete Customer
Deletes a specific customer from Gorgias.
Delete Customer Field Value
Deletes a specific field value for a customer in Gorgias.
Delete Customers
Deletes multiple customers from Gorgias.
Delete Team
Deletes a specific team from Gorgias.
Delete Ticket
Deletes a specific ticket from Gorgias.
Delete Ticket Field Value
Deletes a specific field value for a ticket in Gorgias.
Get Account
Retrieves your Gorgias account information.
Get Customer
Retrieves a specific customer from Gorgias.
Get Event
Retrieves a specific event from Gorgias.
Get Team
Retrieves a specific team from Gorgias.
Get Ticket
Retrieves a specific ticket from Gorgias.
Get Ticket Message
Retrieves one message from a Gorgias ticket. Reference: https://developers.gorgias.com/reference/get-ticket-message
List Account Settings
Lists all account settings in Gorgias.
List Customer Field Values
Lists all field values for a customer in Gorgias.
List Customers
Lists customers in Gorgias with various filtering options.
List Events
Lists events in Gorgias. Returns event objects with pagination support via cursor. Reference: https://developers.gorgias.com/reference/get_api-events
List Integrations
Lists Gorgias integrations, optionally filtered by integration type. Reference: https://developers.gorgias.com/reference/list-integrations
List Messages
Lists messages in Gorgias, optionally filtered by ticket. Reference: https://developers.gorgias.com/reference/list-messages
List Rules
Lists automation rules with optional name search. Reference: https://developers.gorgias.com/reference/list-rules
List Tags
Lists workspace tags independently of any ticket. Reference: https://developers.gorgias.com/reference/list-tags
List Teams
Lists teams in Gorgias.
List Ticket Field Values
Lists all field values for a ticket in Gorgias.
List Tickets
Lists tickets in Gorgias with various filtering options.
List Ticket Tags
Lists all tags for a ticket in Gorgias.
List Users
Lists helpdesk users with optional role and identity filters. Reference: https://developers.gorgias.com/reference/list-users
List View Items
Lists tickets matching a saved Gorgias view. Reference: https://developers.gorgias.com/reference/list-view-items
List Views
Lists saved ticket views, optionally filtered by category. Reference: https://developers.gorgias.com/reference/list-views
Merge Customers
Merges two customers in Gorgias, combining their data and history.
Remove Ticket Tags
Removes tags from a ticket in Gorgias.
Send Ticket Message
Sends an externally delivered message on an existing Gorgias ticket. Delivery happens asynchronously after creation; internal notes are not supported. References: https://developers.gorgias.com/reference/create-ticket-message https://developers.gorgias.com/docs/create-a-new-message-in-ticket-via-api
Set Customer Data
Sets the complete data object for a customer in Gorgias.
Set Ticket Tags
Sets the complete list of tags for a ticket in Gorgias.
Update Account Setting
Updates an existing account setting in Gorgias.
Update Customer
Updates an existing customer in Gorgias.
Update Team
Updates an existing team in Gorgias.
Update Ticket
Updates an existing ticket in Gorgias.
Get connected
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Sokko works with 1,000+ apps and any MCP server.
Martin
9:53 AM
@Sokko
What can you do with Gorgias?
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Questions, answered.
Sokko is an AI assistant that lives in your Slack. Connect your apps, ask for what you need in plain language, and Sokko takes the work off your plate.
Sign up to Sokko, ask Sokko to connect to Gorgias, and approve the connection when prompted. From then on you can ask Sokko to do things in Gorgias whenever you need.
No. There's nothing to build or configure. You ask Sokko in Slack the same way you'd ask a colleague, and Sokko handles the rest.
Yes. Ask once and tell Sokko when to repeat it, like every Monday at 9am, and it becomes a routine that runs without you.
Read and act on data in Gorgias, and trigger workflows when something changes there. Tell Sokko the outcome you want and it handles the rest.
Yes. Sokko connects to 1,000+ apps and any MCP server, so you can ask for tasks that span Gorgias and the rest of your stack in a single request.