Use HelpSpot with
Sokko.
Connect HelpSpot and tell Sokko what to do. It runs the actions you ask for and reacts to what happens. No workflows, no code.
Works with 1,000+ tools · No code required
Actions
Everything Sokko can do in HelpSpot
Every HelpSpot action Sokko can run. Ask for one in a sentence and it's done.
Create Request
Create a staff-side support request with an initial customer-visible or internal note. Configured HelpSpot automations may send notifications.
Get Current User
Return the connected HelpSpot staff user's identity, defaults, and support capabilities without authentication tokens.
Get Request
Return one support request with normalized history and optional time total; fail clearly when HelpSpot returns its sparse HTTP-200 missing-request shape.
List Filters
List the connected staff user's saved and built-in queue filters, including symbolic selectors such as inbox and myq.
List Saved Responses
List reusable response templates available to the connected staff user, either all templates or the user's ten most-used templates.
List Support Options
List IDs and labels used to categorize, assign, route, or set the status of HelpSpot requests.
Run Filter
Return one cursor-controlled page of request summaries from a saved or built-in HelpSpot queue filter.
Search Requests
Search support requests by text, customer, state, assignment, or date and return one concise cursor-controlled page.
Set Request Subscription
Subscribe or unsubscribe a staff user from updates to one support request.
Update Request
Update request, customer, assignment, and state fields and optionally append one customer-visible or internal note. Configured HelpSpot notifications may be sent.
Get connected
Live in your Slack in two minutes.
No workflows to wire up. Turn on the tools you already use, and your agent gets to work.
Add to Slack
1
Add Sokko to Slack
One click from the Slack marketplace. Your whole team gets Sokko at once.
2
Connect your tools
Sokko works with 1,000+ apps and any MCP server.
Martin
9:53 AM
@Sokko
What can you do with HelpSpot?
3
Put Sokko to work
@mention Sokko in any channel and it gets going. Minutes, not a weekend.
Questions, answered.
Sokko is an AI assistant that lives in your Slack. Connect your apps, ask for what you need in plain language, and Sokko takes the work off your plate.
Sign up to Sokko, ask Sokko to connect to HelpSpot, and approve the connection when prompted. From then on you can ask Sokko to do things in HelpSpot whenever you need.
No. There's nothing to build or configure. You ask Sokko in Slack the same way you'd ask a colleague, and Sokko handles the rest.
Yes. Ask once and tell Sokko when to repeat it, like every Monday at 9am, and it becomes a routine that runs without you.
Read and act on data in HelpSpot, and trigger workflows when something changes there. Tell Sokko the outcome you want and it handles the rest.
Yes. Sokko connects to 1,000+ apps and any MCP server, so you can ask for tasks that span HelpSpot and the rest of your stack in a single request.