Your personal assistant for your online shop.
Let Sokko check orders, prepare customer replies, and pull together your daily numbers. Give yourself more time for your products and the people who buy them.
Built around your store's tools and policies.
Less shop admin. More room to grow.
See what you could hand to Sokko. Choose a task to follow it from your first request to a useful result.
An order question. A reply already drafted.
Give Sokko the order details and your delivery policy. It prepares a reply you can review, without another round of tab-hopping.
You ask
Maya is asking about order #1042. Check its shipping status and draft a helpful reply. Leave it for me to review.
Sokko brings together
- Order and fulfillment details
- The customer's email
Your delivery policy
The result, with SokkoA reply ready to review
Hi Maya,
I've checked your order. Your ceramic mug was dispatched yesterday and is on its way. The tracking link in your shipping confirmation has the latest delivery updates.
If it hasn't arrived within our usual 3–5 working days, reply here and we'll look into it for you. Thanks for shopping with Sunday Supply!
Illustrative draft using sample order details and a sample delivery policy.
Spot the next stockout before your customers do.
Sokko compares stock with recent sales, checks your supplier sheet, and prepares the follow-up. You decide what to reorder.
You ask
Which products have less than two weeks of stock left? Check our supplier sheet and draft a restock email for the items that need attention.
Sokko brings together
- Stock levels and recent sales
- Your supplier spreadsheet
- Supplier email drafts
The result, with SokkoTime to check these shelves
| Product | In stock | Est. cover |
|---|---|---|
| Ceramic mugMUG-01 | 8 | 4 days |
| Everyday toteTOTE-02 | 12 | 6 days |
| Cedar candleCND-03 | 21 | 12 days |
Two supplier emails drafted. The candle has no supplier listed, so it's flagged for you to check.
Sample data. Stock cover is an estimate based on recent sales, not a forecast guarantee.
Open your day with the useful bits already together.
Orders in one place, customer emails in another. Ask Sokko to bring the numbers and loose ends into one readable morning update.
You ask
Give me yesterday's orders and sales, any orders still waiting to ship, and customer emails that need a reply. Add the summary to our daily sheet.
Sokko brings together
- Yesterday's orders and sales
- Customer emails needing a reply
- Your daily reporting sheet
The result, with SokkoYour shop, this morning
- Orders yesterday
- 48
- Sales yesterday
- €2,184
- To check
- 3
Worth a look today
- Two paid orders are still waiting to be dispatched.
- The ceramic mug is running low: 8 left in stock.
- Maya's order question has a draft reply ready for you.
Illustrative briefing with sample figures. Its contents depend on the tools and access you give your agent.
Works with the tools behind your shop.
Connect the accounts your agent needs and tell it where to find your store information. These examples use Shopify, Gmail, and Google Sheets.
Explore the integrationsShopify
Orders, products, and inventory
Gmail
Customer questions and supplier drafts
Google Sheets
Supplier lists and daily reports
Start with one task you know too well.
Connect your tools
Create an agent in Sokko, then connect the store, inbox, and files it needs for the task.
Show it how your shop works
Share your delivery and return policies, your tone of voice, and anything it should check with you first.
Hand over the first task
Ask for one draft or one report. Review the result, refine the instructions, then build up from there.
A few things you might be wondering.
Does my shop have to run on Shopify?
These examples use Shopify. For another platform, check Sokko's integration catalog and the actions available for that tool before planning a workflow. Your agent can only use the accounts, data, and permissions you connect.
Do I need to write code?
You can create an agent and connect supported apps from the dashboard. Give it instructions in plain language. You still need to connect the right accounts and explain your store policies; custom workflows may need extra setup.
Will it send replies or place orders on its own?
The examples on this page ask for drafts. Your agent's actual actions depend on its connected tools, permissions, and configuration. Start with draft-only instructions and configure the available approval controls before allowing actions such as sending messages or changing orders.
Can I get a briefing every morning?
With an agent that supports scheduled tasks, you can set up recurring checks and reports. Connect the data sources, specify a time and time zone, and test the task first. Sokko keeps the agent running when your laptop is closed.