Your personal assistant for your independent shop.
Customers at the counter, suppliers in your inbox. Give Sokko the follow-ups and daily checks so you can spend more time on the shop floor.
Your tools. Your context. A little more breathing room.
What could you hand to Sokko?
Pick an example. See the request, the tools, and an illustrative result.
Supplier follow-ups
You ask
Find our unanswered delivery questions and draft a follow-up for the linen order.
Example toolset
- Gmail
- Google Sheets
The result, with SokkoSupplier follow-ups
The linen order was due Thursday; no dispatch confirmation is recorded.
Draft: Could you confirm the dispatch date for order LIN-24?
The other supplier has already replied and is left out.
Example only. Results depend on your connected tools, information, and permissions.
Product questions
You ask
A customer asks on WhatsApp whether the blue vase is dishwasher-safe. Check our product notes.
Example toolset
- Gmail
- Google Sheets
The result, with SokkoProduct questions
The care sheet says hand-wash only.
Suggested reply: Please wash this vase by hand with a soft cloth.
No stock availability is promised without a current stock record.
Example only. Results depend on your connected tools, information, and permissions.
Weekly sales
You ask
Summarise this week's sales export and list the products I should check before reordering.
Example toolset
- Gmail
- Google Sheets
The result, with SokkoWeekly sales
The export records 86 sales, with mugs the most frequent purchase.
Two vase returns need a reason added to the sheet.
Reorder quantities are left for you to decide after checking current stock.
Example only. Results depend on your connected tools, information, and permissions.
Work with the tools you know.
These tools illustrate the setup. Connect the services you use, add the right skills, and choose what Sokko can access and do.
Explore the integrationsGmail
Customer threads, reply drafts, and follow-ups.
Google Sheets
The records, lists, and reports your team works from.
WhatsApp
Customer conversations and handoffs to your team.
Start with one task you know too well.
Connect what you use
Choose the tools and skills for the task. Give Sokko access only to the accounts and files it needs.
Show Sokko how you work
Share your approved information, tone of voice, and rules for when a person should take over.
Start with one real task
Ask in plain language, check the result, and refine the instructions before making it part of your routine.
A few things you might be wondering.
Can Sokko work with my till system?
Start with the sales exports and supplier files you already use. Direct stock or till updates depend on the connections available for your system.
What do I need to get started?
A Sokko account, access to the tools involved, and clear instructions for the task. Some workflows need additional skills or configuration. Start with a small task and verify the result.
Do I stay in control of what Sokko does?
You choose the connected accounts, available tools, and permissions. Set review steps for actions such as sending replies or publishing changes, and define when Sokko should hand a task to your team.
Are these connected to a real business?
No. These are illustrative examples with sample information. Your results depend on the sources, tools, and permissions configured for your assistant.