Your personal assistant for your hospitality team.
Help guests get clear answers, prepare the arrivals briefing and keep review replies personal. Sokko works from your property's approved information.
Your tools. Your context. A little more breathing room.
What could you hand to Sokko?
Pick an example. See the request, the tools, and an illustrative result.
Guest enquiries
You ask
A guest asks on WhatsApp about breakfast and late arrival. Use our guest information.
Example toolset
- Gmail
- Google Calendar
The result, with SokkoGuest enquiries
Breakfast times come from the current guest guide.
The reply asks for the expected arrival time.
Any late-arrival arrangement is left for reception to confirm.
Example only. Results depend on your connected tools, information, and permissions.
Arrival briefings
You ask
Prepare tomorrow's arrivals summary from the authorised booking sheet.
Example toolset
- Gmail
- Google Calendar
The result, with SokkoArrival briefings
Six arrivals are listed for tomorrow.
One guest has requested accessible-room information.
Two arrival times are missing and are flagged for reception.
Example only. Results depend on your connected tools, information, and permissions.
Review replies
You ask
Draft a reply to the review mentioning a helpful receptionist and a noisy night.
Example toolset
- Gmail
- Google Calendar
The result, with SokkoReview replies
The draft thanks the guest for mentioning the receptionist.
It acknowledges the reported noise without inventing its cause.
It invites the guest to contact the team through the approved channel.
Example only. Results depend on your connected tools, information, and permissions.
Work with the tools you know.
These tools illustrate the setup. Connect the services you use, add the right skills, and choose what Sokko can access and do.
Explore the integrationsWhatsApp
Customer conversations and handoffs to your team.
Gmail
Customer threads, reply drafts, and follow-ups.
Google Calendar
Availability, confirmed appointments, and meeting preparation.
Start with one task you know too well.
Connect what you use
Choose the tools and skills for the task. Give Sokko access only to the accounts and files it needs.
Show Sokko how you work
Share your approved information, tone of voice, and rules for when a person should take over.
Start with one real task
Ask in plain language, check the result, and refine the instructions before making it part of your routine.
A few things you might be wondering.
Can it confirm room availability?
Only when the connected source provides current availability and the booking action is configured. Otherwise it should collect the request and ask the team to confirm.
What do I need to get started?
A Sokko account, access to the tools involved, and clear instructions for the task. Some workflows need additional skills or configuration. Start with a small task and verify the result.
Do I stay in control of what Sokko does?
You choose the connected accounts, available tools, and permissions. Set review steps for actions such as sending replies or publishing changes, and define when Sokko should hand a task to your team.
Are these connected to a real business?
No. These are illustrative examples with sample information. Your results depend on the sources, tools, and permissions configured for your assistant.